主題：如何使用客戶體驗歷程圖來規劃完美的用戶體驗
講者：陳璀璀 Cxpartners 用戶研究總監
講者是 Smashing Magazine的編輯喔！剛寫了一本新書 ！
（直接拿Blog當筆記了，現場聽打。）
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